Job Overview
Job Description
RAYUS now offers DailyPay! Work today, get paid today!
The pay range for this position is $25.01-$36.16 based on direct and relevant experience.
RAYUS Radiology is looking for a Administrative Manager to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Administrative Manager, you will be responsible for the oversight of the day-to-day operations in one or more administrative areas, which may include front office registration, scheduling, medical records, and/or insurance. Responsible for the supervision of associates at one or more centers within a market.
ESSENTIAL DUTIES AND RESPONSIBILITES:
Fosters an environment where customer service is a priority by believing in and practicing The Experience
Center Operations
• Manages applicable administrative departments, including direct supervision of department leads
• Assists Operations Manager with operational and growth initiatives, meetings with Senior Management, and budgeting
• Implements strategic initiatives for the market
• Assists with monitoring management reports to ensure associate productivity and quality of service on a regular basis
• Monitors staffing levels and scheduling, including overtime, to ensure adherence to the budget
• Assists in the maintenance of up-to-date and accurate database functions on all current and potential referring physicians
• Coordinates patient relations, ensuring a high quality of patient service is delivered
Staff Management
• Manages overall staffing levels for adequate center coverage at all times
• Prioritizes the job flow of administrative associates
• Ensures comprehensive knowledge of company policies and procedures for administrative associates
• Initiates and participates in staff performance evaluations, compensation and development of associates including performance improvement plans, disciplinary actions and/or terminations
• Leads regular staff meetings and employee one-on-ones
• Ensures the staff functions as a team
• Acts as liaison between technologists and the patients waiting for exams, relays messages regarding scanner status and other clinic information
• Creates and updates center’s information manuals as needed
• Participates in hiring and onboarding of administrative staff
Registration, Medical Records, Scheduling & Insurance
• Assists in greeting, checking-in patients scheduled for imaging services and payment processing as needed
• Assists front office in answering phones, scheduling patient examinations and pre-certification of exams with patients’ insurance company according to existing company policy as appropriate and applicable
• Communicates with chief technologist(s) and radiologist(s) on scheduling matters
(5%) Completes additional tasks and projects as assigned
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