Scheduling Specialist - Remote after onsite training

RAYUS Radiology
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Job Location

Altamonte Springs, FL, US

Employment Type

Full Time

Job Posted On

25 April 2025

Job Overview

  • Job Category: Medical Assistants
  • Industry: Healthcare
  • Application Deadline: 23 May 2025

Job Description

Job Summary

RAYUS now offers DailyPay! Work today, get paid today!

RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours a week. Shifts are from 8am-4:30pm. The position requires 6-8 weeks onsite training to transition fully remote telework.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(85%) Scheduling

  • Answers phones and handles calls in a professional and timely manner
  • Maintains positive interactions at all times with patients, referring offices and staff
  • Schedules patient examinations according to existing company policy
  • Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
  • Ensures all patient data is entered into information systems completely and accurately
  • Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
  • Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
  • Maintains an up-to-date and accurate database on all current and potential referring physicians
  • Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
  • Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
  • Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)

(10%) Insurance

  • Pre-certifies all exams with patient's insurance company as required
  • Verifies insurance for same day add-ons
  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment

(5%) Completes other tasks as assigned

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Job Overview

  • Job Category: Medical Assistants
  • Industry: Healthcare
  • Application Deadline: 23 May 2025